“Billing Period” means each calendar month during the Term, commencing on the first day of the month and ending on the last day of the month, during which the Services are provided.
“Business Days” means a day that is not a Saturday, Sunday, or public holiday in the Australian Capital Territory.
“Business Hours” means 9:00 am to 5:00 pm on a Business Day.
“Client” means the party, including its employees, agents, subcontractors, permitted assignees, nominees or those acting on its behalf, placing the Order with the Company or provided for on the Quote.
“Company” means, in connection with the supply of the Services, Collective Club Pty Ltd (ACN: 648 282 437) t/as one x and its successors and assigns or any person acting on behalf of and with the authority of the Company, making the supply to Client.
"Confidential Information" means: the terms of the Contract; all information marked as confidential by either Party; all information that would reasonably be considered confidential given its nature or the circumstances of its disclosure; the Company's methodologies, processes, and proprietary tools; the Client's business strategies, marketing plans, and customer data; pricing information and financial data; technical specifications and trade secrets; and any information that gives either party a competitive advantage.
“Consequential Loss” means loss of expected savings, loss of use, loss of opportunity, loss of profit, loss of revenue, increased financing costs, loss arising from delay, or any consequential, special or indirect loss or damage, whether or not the possibility or potential extent of the loss or damage was known or foreseeable, and whether arising from a claim under indemnity, contract, tort (including negligence), statute or otherwise.
“Contract” means the contract formed between the Company and the Client as referenced under clause 2.4.
“Design Retainer” means the ongoing service arrangement under which the Company provides the Client with a Monthly Allocation of dedicated design hours for work including, but not limited to, website updates, marketing materials and collateral, and campaign assets, as specified in the Quote.
“Dispute” means a dispute between the parties with respect to anything in connection with the Contract.
“Fees” means the Fees specified in the Quote for the provision of the Services and any additional fees required to be paid under these T&Cs.
“Material Breach” means a breach of the Contract that substantially impairs a party’s business operations or performance under the Contract, including breaches that result in significant financial or reputational harm, while excluding minor or technical breaches.
“Monthly Allocation” means the number of hours of design services as provided for in the Quote to be included in the Design Retainer for each Billing Period.
“Order” means an offer by a Client to purchase the Services from the Company and which is subject to these T&Cs.
“Quote” means the document provided by the Company to the Client stating the Services offered to be supplied for the Fees, which, where a Design Retainer forms part of the Services Package, includes specifications for the Monthly Allocation, Billing Period, and any Rollover Hours.
“Party” and “Parties” means a party or the parties to the Contract and includes “party” and “parties” where the context allows.
“Rollover Hours” means up to 20% of unused hours from the Monthly Allocation in a given Billing Period that may be carried forward into the immediately following Billing Period, subject to the limitations in clause 6 below.
“Rules of Engagement” means the service levels, standards and expectations required by the Company to provide the Services as detailed in the document titled “Rules of Engagement” found at this link.
“Services” means the services to be provided by the Company to the Client as detailed in the Services Package, which may include Design Retainer services where applicable.
“Services Package” means the specific combination of services selected by the Client as provided for in the Quote.
“Start Date” means the date the Company is to commence providing the Services to the Client as contained in the Quote or otherwise agreed between the parties.
“Suspension Period” means the period the Term is suspended in accordance with clause 4.
“T&Cs” means these Terms and Conditions.
“Term” means the term of the Contract as provided for in clause 3.1.
Singular words include the plural and vice versa. A mention of anything after include, includes or including, does not limit what else might be included.