Author: Adam Gill

Social media has evolved from a mere platform for personal connections to a powerful tool for businesses to engage with their audience, build brand awareness, and drive sales. The landscape is constantly shifting, with new trends emerging at a rapid pace. 

As we look ahead to 2025, it’s essential for businesses, particularly those in the B2B sector, to stay informed and adapt their strategies accordingly. Let’s delve into the top social media trends predicted for 2025 and explore how B2B businesses can leverage them to gain a competitive edge. 

Top Social Media Trends for 2025

1. The Rise of Short-Form Video Content

Short-form video content, pioneered by platforms like TikTok, has exploded in popularity. This trend is set to continue in 2025, with more businesses incorporating short, engaging videos into their social media strategies. 

Short-Form Video Engagement and Spending
Videos under 90 seconds retain 50% of viewers.
Revenue from short-form video ads will surpass $10 billion. (Wordstream)
TikTok surpassed 3 billion downloads globally. (Sensor Tower)
Instagram Reels has over 1 billion monthly active users. (Instagram)

For B2B companies, this means creating concise and informative videos that showcase expertise, product demonstrations, or industry insights.

Insight: Video traffic will contribute 82% of all internet traffic worldwide by 2025. (Personify)

2. The Importance of Authenticity and Transparency

Consumers are becoming increasingly discerning, and they value authenticity and transparency in brands. In 2025, businesses will need to focus on building genuine relationships with their audience by sharing authentic stories, being transparent about their values, and actively listening to customer feedback.

3. The Dominance of User-Generated Content (UGC)

User-generated content will continue to gain traction in 2025. Encouraging customers to share their experiences with your brand can be a powerful marketing tool. By leveraging UGC, businesses can build trust, increase brand awareness, and generate valuable social proof.

User-generated content will continue to gain traction in 2025. Encouraging customers to share their experiences with your brand can be a powerful marketing tool. By leveraging UGC, businesses can build trust, increase brand awareness, and generate valuable social proof.

AI is transforming the way businesses operate, and its impact on social media is undeniable. In 2025, we can expect to see increased use of AI-powered tools for tasks such as content creation, audience targeting, and customer service.

Check out these industry numbers on AI usage for key marketing functions:

• Content creation is the most common use case for AI in marketing. (Statista)
• 71% of marketers believe AI will improve content personalization. (Salesforce)
• 73% of marketers say AI is essential for effective audience targeting. (Adobe)
• AI-powered personalisation can increase marketing ROI by up to 40%. (McKinsey)
• AI-powered chatbots are expected to handle 85% of customer interactions by 2025. (Juniper Research)
• Customer satisfaction increases by 13% when AI is used in customer service. (Gartner)

5. The Focus on Inclusivity and Diversity

As society becomes more diverse, businesses must adapt their social media strategies to reflect these changes. In 2025, brands that prioritise inclusivity and diversity will be more likely to resonate with their audience and build a loyal customer base.

Leveraging Social Media Trends for B2B Success

To capitalise on these trends, B2B businesses should consider the following strategies:

Tip #1: Create high-quality, short-form video content to showcase expertise, share industry insights, and demonstrate product benefits.

Tip #2: Build authentic relationships with customers by sharing genuine stories, being transparent about company values, and actively engaging with the audience.

Tip #3: Encourage user-generated content by running contests, offering incentives, and showcasing customer testimonials.

Tip #4: Invest in AI-powered tools to streamline social media management, improve targeting, and enhance customer engagement.

Tip #5: Prioritise inclusivity and diversity in all social media content and marketing efforts.

The Impact of These Trends on the Industry

The social media landscape is evolving rapidly, and businesses that fail to adapt will be left behind. By embracing these trends, B2B companies can improve brand visibility, increase engagement, and drive leads. 

However, it’s important to remember that success depends on a well-executed strategy and consistent effort.

Speak with our expert social media team to discover opportunities.

Our Final Take

The social media trends for 2025 are clear: authenticity, video, user-generated content, AI, and inclusivity will be paramount. By understanding these trends and implementing the right strategies, B2B businesses can position themselves for success in the coming year.

one x: Your Partner in Digital Success

one x is a full-service marketing agency based in Canberra, servicing clients nationally, specialising in helping B2B brands thrive in the digital age. Our expertise encompasses social media management and content creation, SEO, Google Advertising, Meta Advertising, and email and SMS marketing. 

We understand the unique challenges faced by B2B brands and are committed to delivering results-driven campaigns that help you achieve your goals.

Book a FREE Consult with our digital marketing experts at one x to learn how we can help you harness the power of social media.

A strong brand identity is the cornerstone of any successful business. It sets you apart from competitors, builds customer trust, and attracts top talent. 

But like any living organism, a brand needs to evolve to stay relevant and resonant. This begs the question: is your brand in need of a refresh or a complete overhaul?

Understanding the Difference: Brand Refresh vs. Rebrand

Before diving into the specifics, it’s crucial to understand the distinction between a brand refresh and a rebrand.

Brand Refresh

This is a cosmetic update to your brand identity. It involves tweaking your logo, colour palette, or messaging to give your brand a fresh look without altering its core values or target audience. 

A brand refresh is typically used to modernise your image, increase brand awareness, or align with changing market trends.

Rebrand

This is a more extensive process that involves a complete overhaul of your brand identity. It might include changes to your company name, logo, messaging, target audience, and even your business model. 

A rebrand is usually necessary when your brand is no longer relevant, or when your business has undergone significant changes.

Pros & Cons of a Brand Refresh or Rebrand

Both brand refreshes and rebrands have their advantages and disadvantages. There are benefits and risks to consider first so you can make a more informed decision before taking the next step.

Brand Refresh: Benefits & Risks

Benefits	Risks
Modernises your brand image Increases brand awareness Aligns your brand with market trends Boosts employee morale	Potential for brand confusion Limited impact if the underlying brand is weak

Rebrand: Benefits & Risks

Benefits	Risks
Repositions your brand in the market Attracts new customers Improves brand perception Creates excitement and buzz	Loss of brand equity Customer confusion Negative publicity High costs

As mentioned, it’s important to weigh the pros and cons of each option carefully before making a decision. Consider your budget, timeline, and the goals you want to achieve with your brand refresh or rebrand.

👉 Speak with our expert branding team to boost your brand image today.

When to Consider a Brand Refresh or Rebrand

Several signs indicate that your brand might be due for a refresh or rebrand.

Here are some of them:

Outdated brand image

If your brand looks dated or doesn’t align with current design trends, it might be time for a refresh.

Declining brand awareness

A drop in brand recognition or market share could signal the need for a brand refresh or rebrand.

Changing target audience

If your target audience has evolved, your brand may need to adapt to stay relevant.

Negative brand perception

If your brand has a negative reputation, a rebrand might be necessary to rebuild trust.

Internal inconsistencies

If your brand messaging and visual identity are inconsistent across different channels, a brand refresh or rebrand can help unify your brand.

INSIDER TIPS: Deciding whether to refresh or rebrand your business, whether B2B or B2C, requires careful consideration. Here are some tips: Assess your brand’s health: Evaluate your brand’s strengths and weaknesses to determine the best course of action. Define your goals: Clearly articulate what you want to achieve with the brand refresh or rebrand. Consider your budget: Rebrands are typically more expensive than brand refreshes. Involve your team: Get input from employees to ensure buy-in and support. Test your options: Conduct market research to gauge customer reactions to potential changes.

The Brand Refresh Process

A brand refresh typically involves a systematic approach to revitalising your brand. Here are the common steps involved:

Step 1: Brand audit

Evaluate your current brand identity, including your logo, colour palette, messaging, and target audience.

Step 2: Market research

Analyse your industry and competitors to identify trends and opportunities.

Step 3: Brand strategy

Define your brand’s core values, mission, and vision.

Step 4: Visual identity update

Refresh your logo, colour palette, and typography.

Step 5: Messaging and tone of voice

Update your brand messaging to align with your target audience and brand values.

Step 6: Brand guidelines

Create a comprehensive brand style guide to ensure consistency across all touchpoints.

Step 7: Implementation

Roll out the refreshed brand across all marketing materials and channels.

The Rebranding Process

A rebrand is a more complex process that requires careful planning and execution. Simply put, it is an overhaul of your branding which is more like starting from scratch. It typically involves the following steps:

Step 1: Brand discovery

Conduct in-depth research to understand your business, target audience, and competitors.

Step 2: Brand positioning

Define your unique selling proposition and how you want to be perceived in the market.

Step 3: Brand identity development

Create a new brand name, logo, colour palette, typography, and messaging.

Step 4: Brand guidelines

Develop comprehensive brand guidelines to ensure consistency.

Step 5: Internal communication

Communicate the rebrand to employees and explain the reasons behind it.

Step 6: External launch: Introduce the new brand to customers and stakeholders through a well-planned launch campaign.

More Case Studies: Successful Brand Refreshes

Many successful brands have undergone brand refreshes to stay relevant. Some notable Australian examples include:  

Telstra: Australia’s leading telecommunications company refreshed its brand to emphasise its role in connecting Australians and driving innovation.  

Woolworths: Australia’s largest supermarket chain updated its brand to highlight its commitment to fresh, local produce and sustainable practices.   

These are just a few examples of Australian brands that have successfully refreshed their image to stay connected with their target audience.

Our Final Tip: Execution is key!

A well-executed brand refresh or rebrand can have a significant impact on your business. 

By understanding the differences between the two and carefully considering your options, you can revitalise your brand and achieve your business goals.

Remember, a strong brand is essential for building trust, attracting customers, and differentiating yourself from competitors.

one x: Your Branding and Marketing Partner in Canberra

At one x, we understand the importance of a strong brand identity. As a full-service branding and digital marketing agency, we offer a comprehensive range of services to help businesses in Canberra and beyond elevate their brands. 

Our expertise includes branding, SEO, Google advertising, social media management, content creation, Meta Advertising, and email and SMS marketing.

Let us help you create a brand that resonates with your target audience and drives business growth. 

👉 Book a FREE consult with our branding and marketing experts today.